Sallyport
  • Balad Air Base, Iraq
  • Required Clearance - None
  • Information Technology

Location:

Balad Air Base, Iraq

 

FLSA status:

NonExempt

 

Clearance level:

NONE

 

Summary of essential job functions:

  • Installs and configures Windows server hardware and software, to include physical and virtual servers, , Windows Server, Active Directory, IIS, VMware ESX, Virtual Center.
  • Analyze current processes to for areas of improvement and develop new IT Processes to improve IT operation
  • Mentors and coaches those under direct supervision.
  • Develop trends by monitoring and analyzing incoming tickets, problems and support requests
  • Drive a culture of continuous improvement
  • Maintain and implement corporate IT policies, standards, and Procedures
  • Participate in the IT triage for 100 uptimes on Sallyport ESS/BAN and BBS networks
  • Maintain inventory needs to ensure adequate supply of hardware
  • Diagnose and quickly resolve a wide range of Windows 10, Mac, applications, and networking problems to help minimize downtime
  • Take ownership and responsibility of queries, issues and problems to drive a culture of client advocacy
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Escalate issues and involve experts wherever required to resolve issues as quickly as possible
  • Participate in On-Call Rotation
  • Coordinates and ensures the software upgrades and software packages are current

 

 Roles and responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Planning & Organizing
  • Proficiency at multitasking in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike.
  • Delivering Results and Meeting Customer Expectations
  • Achieving Personal Work Goals and Objectives

 

Minimum qualifications and education requirements:

 

  • In-depth knowledge of securing Microsoft domain environment - minimum 5 years of work experience in design and implementation of security procedures

 

  • In-depth knowledge of securing and optimizing VMware vSphere virtual environment - minimum 6 years of work experience in design and implementation of security and optimization procedures

 

  • In-depth knowledge of securing and optimizing VMware NSX SDN virtual environment minimum 6 years of work experience in design and implementation of security and optimization procedures

 

  • In-depth knowledge of backup / disaster recovery procedures - minimum 5 years of work experience in design and implementation

 

  • In-depth knowledge of network security and optimization - minimum 6 years of work experience in design and implementation

 

  • In-depth knowledge of enterprise environment monitoring and reporting - minimum 3 years of work experience in design, implementation and monitoring

 

  • CISCO CCNP minimum 5 years

 

  • Microsoft MCSE 2012 R2 or 2016 minimum 5 years

 

  • VMware VCP 6.0/6.5 minimum 5 years

 

  • VMware VCP6-NV (network virtualization) minimum 3 years

 

  • Microsoft collaboration certificate (exchange) minimum 6 years

 

  • NetApp certified data administrator ONTAP minimum 3 years

 

 Preferred qualifications:

 

  • Bachelor s Degree in Computer Science, Computer Engineering, Information Systems or related technical field; and 3-5 years experience; or equivalent combination of education and experience.
  • Supervisory Experience: Minimum of 2 years supervisory experience
  • Proven ability to work with minimal direct supervision
  • Strong written/verbal skills

 

 

 Sallyport is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

 

About us:

Sallyport is a global provider of a full spectrum of security and mission support solutions tailored to enable global security and stability operations.  With over 2,500 employees, Sallyport offers a comprehensive range of global protective, security and mission support solutions to US Government, foreign allied governments, and a wide range of private and commercial clients. 

Sallyport's mission is to consistently deliver high quality services with full integrity and focus on performance excellence to every client on every mission.

 

Know your Customer | Know your People | Know your Business | Know your Math | No Complacency

"Failure is not an option."

 

Sallyport
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